We are proud to be delivering a comprehensive 30-year total facilities management solution across eight schools in Midlothian.

By combining technical expertise, local delivery, and a customer-first approach, we ensure that Midlothian’s schools remain high-quality, resilient environments — supporting education and community life every day.

Originally built by Skanska, the schools now support over 2,500 pupils and staff across a 25-mile area. As part of Scotland’s Private Finance Initiative (PFI), the contract is governed by stringent performance standards and key performance indicators — consistently met throughout its duration.

Our approach

Our delivery model is built around local presence, consistency, and proactive management:

Each school is supported by a dedicated facilities assistant, backed by mobile engineers, a facilities manager, and a central helpdesk.
Maintenance and lifecycle works are carefully scheduled outside teaching hours, ensuring no disruption to education.
Schools operate extended hours, serving as community hubs in evenings and weekends, supported seamlessly by our teams.
Our helpdesk coordinates performance data and reporting, ensuring transparency and continuous improvement.
All services are delivered in line with ISO 9001 quality standards, reinforcing our commitment to excellence.

Delivering value for customers

As with all of our contracts, our focus is always on providing customers with certainty, efficiency, and long-term partnership:

Reliable service delivery with consistent standards across all sites.
Rapid response times, ensuring issues are addressed immediately.
Whole-life asset management, protecting long-term value.
Customer-focused culture, prioritising the needs of pupils, staff, and the wider community.

Services

Our integrated service model combines both hard and soft FM services:

catering
cleaning
grounds maintenance
waste management
planned and reactive maintenance
lifecycle management
emergency response
energy monitoring and management
24/7, 365 emergency call-out cover
dedicated helpdesk
CAFM (Computer Aided Facilities Management) operation
dedicated on-site and mobile technician support
health and safety management and compliance
community services outside school hours.

Scottish expertise

With a strong presence across Scotland, Skanska brings deep regional knowledge and experience in delivering complex FM contracts in education environments. Our teams understand local needs and regulatory frameworks, enabling us to provide tailored, high-performing solutions that support both learning and community use.

Midlothian Schools

Facilities management

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